CV #
Dominik Britz
Wipperfürth, Germany · [email protected] · LinkedIn · GitHub · dominikbritz.com
Summary #
Lead Observability Specialist at Cloud Software Group (Citrix), with 15+ years in end user computing and digital experience monitoring. I run technical presales, proof-of-concept engagements, and workshops for enterprise customers across the full Citrix observability stack — Director/Monitor, Always-On Tracing, and uberAgent — spanning user experience monitoring, endpoint analytics, and security analytics. My path to this role went through Lead Product Manager for uberAgent and six years as a customer-facing engineer at vast limit GmbH, which means I bring deep technical grounding, product thinking, and real customer exposure to every engagement.
Skills #
Observability & Monitoring
uberAgent · Splunk · Citrix Director/Monitor · Citrix Always-On Tracing · Grafana · VictoriaMetrics · ELK Stack
End User Computing
Citrix CVAD / DaaS · Citrix NetScaler · Citrix PVS/MCS · Citrix StoreFront · Active Directory · Group Policy · Windows Server
Automation & Scripting
PowerShell · Python · Terraform · Ansible · Docker · GitHub Actions · REST APIs · Regex
Methodologies
Technical presales · Proof-of-concept delivery · Customer workshops · Product management · Customer success · Go-to-market strategy · Technical enablement
Professional experience #
Lead Observability Specialist #
Cloud Software Group, Citrix Aug. 2025 — Today
Responsible for the Citrix Observability stack, covering Citrix Director/Monitor, Always-On Tracing, and uberAgent. I run technical presales, proof-of-concept engagements, and workshops for enterprise customers across user experience monitoring, endpoint analytics, and security analytics. I also develop go-to-market strategies for new product lines and build methodology frameworks that the broader team adopts.
Lead Product Manager #
Cloud Software Group, Citrix Jan. 2024 — Jul. 2025
After the acquisition of vast limit GmbH by Cloud Software Group, I transitioned into the role of lead product manager for uberAgent. My responsibilities included defining the product roadmap, prioritizing features, and ensuring alignment with customer needs and market trends.
Customer Success Engineer #
vast limit GmbH (acquired by Cloud Software Group) Nov. 2017 — Dec. 2023
Broad customer-facing role spanning key account management, technical presales, partner enablement, 3rd level technical support, Splunk dashboard development, and integration testing for uberAgent.
IT System Architect Desktopvirtualisation #
OBI Smart Technologies GmbH Oct. 2016 — Oct. 2017
As an architect I was responsible for the design and implementation of the virtual desktop and app infrastructure at OBI.
Senior IT-Consultant #
sepago GmbH Aug. 2011 — Sept. 2016
Specialized in operating, building, and designing virtual desktop infrastructures with a strong focus on automation.
Education #
Fachinformatiker Systemintegration #
sepago GmbH 2009 — 2011
Languages #
- German — Native
- English — Fluent
Writing #
I publish articles on observability, end user computing, self-hosting, and home lab automation. See all posts →
Public speaking #
I regularly speak at community events and conferences on observability, end user computing, and uberAgent. See the full list on my speaking engagements page. Most recent talks:
- 2026-04-22 — Cisco Public Day BW · Datacenter Migration Komm.One: full visibility with Citrix uberAgent and Splunk
- 2026-03-17 — Splunk Public Summit · Datacenter Migration Komm.One: full visibility with Citrix uberAgent and Splunk
- 2024-03-04 — Dutch Citrix User Group · Expanding Observability — The Next Chapter for uberAgent